Shipping and Return Policy

RETURN POLICY

How do I make a return?

● Send us an email at the15dollarsstore@gmail.com with your name and order number.
● Tell us about the order and the reason for return.
● You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 30 days of your initial order.

● Items must be in original new condition.
● We will not accept clothing, hairpieces, or fashion items after they have been tried on.
● Must have all original packaging, including all tags and labels.
● If your returned merchandise is denied, you will be responsible for all shipping charges to return the items back to you.

Are there any charges for return?

● Original shipping charges are non-refundable
● You are responsible for the charges of the return shipping

How soon will I get my refund?

● Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
● If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 to 10 working days.

Return Policy Update: In an effect to manage the evolving impact of coronavirus on our communities, we have temporarily stopped our exchange and return policy. All sale is final once the order shipped.

You may contact us via email the15dollarsstore@gmail.com. A team member will respond within 24-72 hours.

Shipping Policy

Thank you for shopping with us!

Please note: The PO Boxes addresses are not accepted for our shipping. Please use a physical address.

Orders will be processed and shipped within 24 hours provided your payment confirmation falls on any day from Monday – Friday. (shipping will be postponed to the next business day if your order falls on a weekend or holiday).

1)Free Shipping applies to all orders within the U.S. Order will be shipped via USPS or UPS. These methods typically take 2 to 5 business days for delivery.


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